{"id":10975,"date":"2025-07-27T21:00:10","date_gmt":"2025-07-27T21:00:10","guid":{"rendered":"https:\/\/staging.mikropakket.be\/service-client\/"},"modified":"2025-11-20T11:50:35","modified_gmt":"2025-11-20T11:50:35","slug":"service-client","status":"publish","type":"page","link":"https:\/\/staging.mikropakket.be\/fr\/service-client\/","title":{"rendered":"Service client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10975\" class=\"elementor elementor-10975 elementor-7091\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf7de30 e-flex e-con-boxed e-con e-parent\" data-id=\"cf7de30\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6d61fc1 e-con-full e-flex e-con e-child\" data-id=\"6d61fc1\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f3c67d e-con-full e-flex e-con e-child\" data-id=\"2f3c67d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-01bc0f0 e-con-full e-flex e-con e-child\" data-id=\"01bc0f0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c16267 elementor-widget elementor-widget-text-editor\" data-id=\"9c16267\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-weight: 400;\"><strong>Mikropakket Belgique<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4f557d elementor-widget elementor-widget-text-editor\" data-id=\"e4f557d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><a href=\"tel:+3222540970\">+32 2 254 09 70<\/a><\/p><p style=\"font-weight: 400;\"><a href=\"mailto:info@mikropakket.be\">info@mikropakket.be<\/a><\/p><p style=\"font-weight: 400;\">Lundi \u00e0 vendredi : 8h30 \u2013 17h30<\/p><p style=\"font-weight: 400;\">Samedi : 8h30 \u2013 13h00<\/p><p style=\"font-weight: 400;\"> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3f12d1 e-con-full e-flex e-con e-child\" data-id=\"f3f12d1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cd94f5 elementor-widget elementor-widget-text-editor\" data-id=\"8cd94f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"font-weight: 400;\"><strong>Mikropakket Pays-Bas<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84d524f elementor-widget elementor-widget-text-editor\" data-id=\"84d524f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><a href=\"tel:0302209011\">+31 (0)30-220 9011<\/a><\/p><p style=\"font-weight: 400;\"><a href=\"mailto:klantenservice@mikropakket.nl\">klantenservice@mikropakket.nl<\/a><\/p><p style=\"font-weight: 400;\">Lundi \u00e0 vendredi : 8h30 \u2013 17h30<\/p><p style=\"font-weight: 400;\">Samedi : 8h30 \u2013 13h00<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06a5b74 e-con-full e-flex e-con e-child\" data-id=\"06a5b74\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0f6e71 elementor-widget elementor-widget-image\" data-id=\"b0f6e71\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.mikropakket.be\/wp-content\/uploads\/bedankt.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97d8924 e-con-full e-flex e-con e-child\" data-id=\"97d8924\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8c271e3 e-con-full e-flex e-con e-child\" data-id=\"8c271e3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-464286b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"464286b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ destinataires<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29a035c e-con-full e-flex e-con e-child\" data-id=\"29a035c\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fd1584 e-con-full e-flex e-con e-child\" data-id=\"9fd1584\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-57242c3 e-con-full e-flex e-con e-child\" data-id=\"57242c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-620b775 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"620b775\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ exp\u00e9diteurs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfd3d51 e-con-full e-flex e-con e-child\" data-id=\"bfd3d51\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-301fd3b e-flex e-con-boxed e-con e-parent\" data-id=\"301fd3b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6cd345f e-con-full e-flex e-con e-child\" data-id=\"6cd345f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7be9799 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7be9799\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jours sp\u00e9ciaux<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e8b42d elementor-widget elementor-widget-html\" data-id=\"2e8b42d\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"mp-container-opening-hours\">\n    <script src=\"https:\/\/content.mikropakket.be\/loader\/opening-hours\"><\/script>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ddd4e1c e-flex e-con-boxed e-con e-parent\" data-id=\"ddd4e1c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-87212e2 e-con-full e-flex e-con e-child\" data-id=\"87212e2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-755364b elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"755364b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9chargements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-076b89e elementor-widget elementor-widget-text-editor\" data-id=\"076b89e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez t\u00e9l\u00e9charger ci-dessous l\u2019application Kilo pour Windows :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d151814 e-con-full e-flex e-con e-child\" data-id=\"d151814\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1bd45d9 e-con-full e-flex e-con e-child\" data-id=\"1bd45d9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73e8bf7 elementor-widget elementor-widget-text-editor\" data-id=\"73e8bf7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Application Kilo (32 bits)<\/h3><p>Cliquez sur les deux boutons pour t\u00e9l\u00e9charger Kilo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e86565d e-con-full e-flex e-con e-child\" data-id=\"e86565d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f22d87f elementor-widget elementor-widget-text-editor\" data-id=\"f22d87f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Astuce<\/h4><p>En cas de remplacement de votre ordinateur, vous pouvez copier la base de donn\u00e9es \u00ab\u00a0kilo.accdb\u00a0\u00bb vers le nouvel appareil afin de conserver vos donn\u00e9es (fichier client, historique d\u2019exp\u00e9dition).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71cab2a e-con-full e-flex e-con e-child\" data-id=\"71cab2a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2b3e6e5 e-con-full e-flex e-con e-child\" data-id=\"2b3e6e5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72ca7e5 elementor-widget elementor-widget-text-editor\" data-id=\"72ca7e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Message d\u2019erreur lors de l\u2019installation ?<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-990da85 elementor-widget elementor-widget-n-accordion\" data-id=\"990da85\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1600\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1600\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Cliquez ici pour une autre version de Kilo. <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1600\" class=\"elementor-element elementor-element-a5fb8bd e-con-full e-flex e-con e-child\" data-id=\"a5fb8bd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33ee73d elementor-widget elementor-widget-text-editor\" data-id=\"33ee73d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Application Kilo (64 bits)<\/h3><p>Cliquez sur les trois boutons pour t\u00e9l\u00e9charger Kilo.<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-851cc54 elementor-widget elementor-widget-text-editor\" data-id=\"851cc54\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3:55 PM 4\/25\/2019<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e445a6a e-con-full e-flex e-con e-child\" data-id=\"e445a6a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e04bab elementor-widget elementor-widget-text-editor\" data-id=\"0e04bab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Le runtime Access est requis pour utiliser l\u2019application KILO.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4773e6f elementor-widget elementor-widget-text-editor\" data-id=\"4773e6f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Attention : le runtime Access 32 bits n\u2019est pas compatible avec une version 64 bits de Microsoft Office.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21c1b66 e-flex e-con-boxed e-con e-parent\" data-id=\"21c1b66\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1b9cac e-flex e-con-boxed e-con e-parent\" data-id=\"e1b9cac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service client Mikropakket Belgique +32 2 254 09 70 info@mikropakket.be Lundi \u00e0 vendredi : 8h30 \u2013 17h30 Samedi : 8h30 \u2013 13h00 Mikropakket Pays-Bas +31 (0)30-220 9011 klantenservice@mikropakket.nl Lundi \u00e0 vendredi : 8h30 \u2013 17h30 Samedi : 8h30 \u2013 13h00 FAQ destinataires Comment puis-je v\u00e9rifier l\u2019heure estim\u00e9e de livraison de mon envoi? Rendez-vous sur &#8216;Track [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10975","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Besoin d\u2019aide ? 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